Customer Reviews

"This was my first time buying a car (new or used), so I don't have a lot of perspective, but my experience at Jim Snead Ford was better than I had thought I would find when buying a car. I walked in one afternoon knowing exactly what car I wanted to look at (2014 Ford Focus), and Jason, one of their salesman, was immediately available to help me. He gave me ample time to inspect the vehicle at my leisure, all the while being ready to answer all my questions. Then we took the car for a test drive in which I was free to determine the direction and duration so as to test my interests in the car. Jason went on some explanations that were unnecessary to me because I had already researched extensively, but they showed that he knew his product extremely well."

"I had really only expected to look, as I didn't think I would consider buying a new car. However, I had a few minutes, so I went inside to let Jason tell me about the pricing, and when he came back he showed me a price that was shockingly low. That really got my attention because I think this dealership lists all their vehicles at MSRP online so that you end up with a much lower price when you actually go into the dealership. Anyway, the deal he showed me was actually lower than the used car price that I had been expecting, so I went home and considered the car as a real possibility. The next day I brought my family to look at the car (mom, dad, and brother) and Jason let us take the car out for another test drive, without him even coming along!"

"The next day I went in to hopefully purchase the car, and I was able to request a price drop of another 500 dollars! Everyone I worked with was pleasant and completely transparent throughout the entire process of actually purchasing the vehicle, so that I felt both comfortable and well-informed about what I was buying. Nothing was rushed along or high pressure in any way that I could notice." 

"I have now had the car for about a month, and Jason has followed up with me on several occasions to make sure I had everything I needed, to which the answer is an emphatic yes. On that note, I will say that from what I have seen so far (1200 miles over a month in highway and town driving, including in traffic) the 2014 Focus is a great car. It has plenty of power, and the hatchback version has an incredible amount of storage space. I also think that the EPA fuel estimates are too low, because I have easily gotten 42 mpg over a 150-mile interstate trip. If you are thinking of getting a larger car, I would really urge you to consider the Focus for a minute. It's spacious (for passengers and cargo), powerful, efficient, and a lot of fun to drive, not to mention a good deal cheaper than SUVs or large sedans."

"My husband and I have never purchased a car from a dealership before. As soon as we arrived we were greeted by Brent. He listened to what we needed and what we looking for in a car payment. He helped us find a wonderful vehicle at a wonderful price. All of the staff were exceptionally friendly and outgoing. I will definitely be going back when it is time to purchase another vehicle."

"I NEEDED a new car but really didn't want to have a huge monthly car payment. They worked with me to find the right car at the right price and I got even more than what I expected. I'm in love with my Focus and am so thankful for the time they put in to help me. They may be a smaller dealership but they didn't give me the run around like larger dealerships."

"We purchased a Certified Pre-Owned F150 from Jim Snead Ford and couldn't possibly be happier. Everything was handled in a warm, professional manner. From the presentation of numbers through the paperwork process, everything was open, honest, and above-board. We live over three hours away, but I can assure you that we will make the drive again to purchase our next new Ford. I would recommend Jim Snead Ford to anyone who is in the market for a new or used car or truck"

"We were greated immediately with the most pleasant and professional staff we have ever encountered . There was not a single staff member that we encounted who did not want to make sure that we were comfortable and cared for while we were at this business. Everyone employed at this dealership was concerned for our knowledge of the entire purchase process down to the technology of our vehicle purchase and our safety. We are attending free clinic classes held at this dealership to make sure we understand the proper use of all of the equipment on this vehicle and all safety rules. From Jim Snead himself to the entire staff, we Thank You for your concern and for making us feel so welcome."

"We can't say "thank you" enough to the Jim Snead Ford dealership and everyone who works there. They are genuinely caring and truly honorable people. Our vehicle broke down in Virginia and we had to purchase another one. We wasted 3 days with a chain car dealership without any results. We found Jim Snead Ford on the internet near our location and decided to see if they had something to fill our needs. Mickey Painter, our salesperson understood our situation and reassured us that we would be able to get the camper and ourselves (along with our two grandkids and the dog) home without any worries from the vehicle. They were generous with a trade in value for our old car, even with the mechanical problems it had, because of the break down. They made us feel like family and assisted us in any way possible, even after we left the dealership with our purchase. Mickey contacted us several times to make sure all was well before we headed home and that the rest of our trip was going smoothly. They made every effort to meet our needs and our monthly budget, which they did. We were pleasantly surprised to see the pricing and financial information on our purchase. We were expecting to be raked over the coals but it turned out to be such a pleasant experience for a horrible situation, that we may buy our next vehicle from them as well, it would be worth the trip. Thank you again to Mr. Jim Snead, AJ Burns and of course to Mickey Painter, you are all extremely admirable and a great asset to the Ford Company."

"I came to Jim Snead looking for a car which would allow me to have a safe and comfortable ride and would hold a wheelchair. I wanted something that would accommodate three passengers comfortably and give me good gas mileage. I was not sure what I would find or if I would be able to find a deal that I could afford. After looking at a new Ford Focus and running some numbers Joey said that the new Focus would not work with my amount but he had a used Focus and asked if I would be willing to look at it. I liked what I saw and so far, it has more than met my expectations. It is a sharp looking 2012 and had plenty of room for the wheelchair. The gas mileage doubled what I was getting and I am very pleased with it. I have not had it very long, about 2 weeks, but it was everything I was looking for. I can not remember everyone's name that I spoke with, but they were all very friendly and helpful. I'm looking forward to a long relationship and will steer others in the direction of Jim Snead Ford. If you are looking for a friendly car buying experience, I would recommend this dealership without hesitation."